Frequently Asked Questions

We try to anticipate questions you might have about our products and provide the answers here.

How do I contact Stitches & Paint?
  • Please contact us with your questions and comments. We will give you a timely response to your email.

Do you have a physical store?
  • No, Stitches & Paint is a family business operated out of our home. We do not have a traditional brick and mortar store. Our products are available here on our website, or at one of our shows. Click here to view our current show schedule.

What is your Return Policy?
  • Click here to view our return policy.

    Can I pickup my order?
    • No, because we do not have an actual “store” we are unable to accommodate pickup orders.

    Do you take custom orders?
    • At this time we are unable to make custom items. We love to hear your ideas on items you'd like us to consider making.

    Can I wash my handbag or accessories?
    • Yes, our items are washable. Click here for detailed washing instructions.

    Do you offer wholesale pricing?
    • Currently we do not offer wholesale pricing on our handbags and accessories.  If you are interested in wholesale pricing on our pet products, please contact us.

    Do you ship internationally?
    • Please contact us before ordering if you are interested in international shipping fees.

    What is your privacy policy?
    • Your privacy is important to us. Click here to view our privacy policy.

    Do you have a mailing list?
    • Feel free to sign up for our mailing list. You will receive news about upcoming shows, new items and special offers.

    If you need additional information, feel free to contact us here.